Policies & Terms of Service

Machine Work

Process

Your project begins with machine work to the block. If Contractor provides an engine block, Contractor will complete all necessary machine work to the block, and will inform the Client of what was completed. The price of typical machine work is included in the engine quote. In the event the Client has provided an engine block, the block will be assessed and a list of needed machine work will be provided. Original engine price quote assumes the block is in serviceable condition. If the block is not within normal parameters and more machine work is needed, the price is subject to change. We cannot guarantee time estimations for machine work due to parts, machine maintenance, and availability. If a specific timeline is desired, Contractor must be informed before the beginning of the project. 

Decision Making

Once machine work is completed, the engine build details cannot be changed without an additional fee. Machine work sets your engine up for a certain build, and changes at that point may require new machining, additional cost, new parts, or otherwise. Changes require a change order in writing, signed by both parties, and any additional assessed fees will be due at the time of the change order.

Parts Ordering & Selection

Process

Contractor will work with Client to determine the best parts selection to fit the needs of the Client. Client will communicate objectives and goals to Contractor, who will then design a build to fit said goals. Client recognizes that Contractor has the experience and knowledge necessary to recommend parts combinations and design builds, and that parts selection is at the sole discretion of Contractor. If Client desires specific parts or brand names, Client will communicate this to Contractor and Contractor will attempt to fit desired parts into the build. It is not guaranteed that desired parts will be able to be used, as engine combinations are specific and proprietary. 

Change Orders

Once any engine parts have been ordered, the engine build details cannot be changed without an additional fee. If Client desires changes, new parts can be ordered for an additional cost, and any changes require a change order in writing, signed by both parties, with any additional assessed fees due at the time of the change order.

Assembly & Blueprinting

Process

Contractor will begin engine assembly once machine work is completed and parts have arrived. Engines are professionally assembled by Contractor with 10+ years of high performance engine building experience. All engines are professionally measured and blueprinted to ensure exact specifications and quality standards are met and exceeded. Engines will be accompanied by a build sheet for the Client’s records and information. Engine will be assembled to the specified level indicated above, whether that is Short Block, Long Block, or Turn Key, and guaranteed to perform to the level of horsepower specified above.

Quality

There is a possibility that parts ordered may not fit the standard measurement range needed for correct assembly. If that is the case, parts will be sent back and new parts will be purchased, and Client will be informed. This may cause unforeseen delays in assembly that Contractor is not responsible for. All engine builds are subject to parts availability, and any delays in shipping, manufacturing, or parts quality issues are not the responsibility of Contractor.

Break In

Depending on level of assembly, Short Block and Long Blocks will not receive Engine Break In performed by Contractor. For all Turn Key motors, engine will be professionally run and broken in by Contractor. For all Short/Long Block level builds, professional break in procedure is required to be performed before normal use. Flag Motorsports will provide break in instructions, and break in must be documented for warranty purposes. Break in must occur within 3 months of engine delivery, and documentation must be provided to Flag Motorsports in email to [email protected]. If break in procedure is not performed and/or documentation is not provided to Flag Motorsports within 3 months of engine delivery, the warranty will be void.

Dyno & Tuning

Any engine build, once installed in a vehicle, must receive proper tuning before being run for any length of time and especially before being driven. Proper tuning is crucial to the functionality and well being of the engine. Operating an engine in an un-tuned condition can cause damage and will void the engine warranty. Flag Motorsports has a network of excellent tuners depending on the engine management system for clients to choose from. Dyno tuning is available, as is road tuning for driveability, shift points, style of driving, and more. Client may select their own tuner as well, with the caution that improper tuning can severely damage an engine. Oil MUST be changed following any tuning or dyno session. Flag Motorsports is not responsible for any damage to the engine caused by improper tuning. Contractor may request tune files to verify tune quality in the event that there is an engine issue. Evidence of improper tuning is also visible in internal engine components such as bearings, pistons, etc.

Terms

The terms and conditions below this heading apply to any and all services, and apply to both the Contractor and any subcontractors in the process of rendering the above services.

Cancellation

The Client or Contractor may cancel this contract. In the event of cancellation, it is agreed that the Contractor is entitled to keep the deposit as compensation for work done up to the point of contract cancellation. If the project is canceled by the Contractor before the project reaches the assembly stage, a refund will be given for the deposit amount minus the cost of any completed services, such as machine work, parts ordering, etc. Once engine assembly has begun, no refund would be available. 

Contact

In the event that a Client cannot be reached for more than 30 days regarding the status of their Engine at any stage of the project, Contractor will make up to three reasonable and documented attempts to contact Client. This will be documented via text, email, or phone call record. If Client does not respond for over 30 days from the first contact attempt, Contractor shall invoice Client $500 per month for storage fees. If Client does not respond for over 60 days from first contact attempt, Contractor has the right to assume ownership of the engine as well as any parts ordered for the project, and sell the engine and parts. Contractor is also entitled to keep the deposit to put towards machine work fees, parts costs, assembly fees, and or storage fees.

Construction and Governing Law

The captions used in connection with this Agreement are for reference purposes only and shall not be construed as part of this Agreement. This Agreement shall be governed by and construed in accordance with the laws of the State of California.

Warranty

Flag Motorsports offers a 12 month engine warranty covering engine assembly errors. Contractor is not responsible for improper installation, improper tuning, parts failure, improper engine break in, or any labor costs associated with removing/reinstalling the engine in a vehicle or other platform. Proper engine break in must be followed, as specified above, to receive the warranty. Flag Motorsports also requires engine maintenance to be closely followed to receive a warranty. Each engine build will specify what oil to use, and that oil MUST be used in the engine. Oil must be changed every 3,000 miles OR 6 months, whichever comes first, with reputable shop documentation. There is no additional warranty expressed or implied. Flag Motorsports is not responsible for parts failure, as we work with many components from individual third-party/OEM manufacturers. If there is a parts failure, Flag Motorsports will make every effort to fairly assist Client to the best of our abilities.

  • Shortblock only engine builds are not eligible for a warranty. There are too many variables that can be done incorrectly when finishing the engine. Please allow us to build you a long block so that we can ensure each component of your engine is properly selected, measured, and installed.

  • Any engine build involving used components is not eligible for a warranty.

  • Stroker engines, referring to an engine with a 4.000” stroke or larger on the crankshaft, are more susceptible to piston skirt/cylinder bore wear due to the shortness of the piston itself and that it travels further out of the bore. On a standard deck height engine, wear and tear on an engine due to a stroker crankshaft is not covered under warranty.

  • Thrust bearing failure is not covered under warranty. In an LS/LT engine, thrust bearing failure is incredibly rare and almost always caused by improper clutch or torque converter installation. Please see Flag Motorsports website for proper torque converter clearances and proper clutch pilot bearing selection. We also highly discourage the use of heavy, single disc clutches especially if the clutch pedal needs to be depressed to start the vehicle. This heavy load on your thrust bearing before any oil pressure is built can damage your thrust bearing.

  • Any engine build being installed in a vehicle that has previously suffered an engine failure or experienced metal in the oil MUST have replaced the oil cooler and lines. Metal from previous engine wear or engine failure can become trapped in an oil cooler/lines and is not flushable. This metal will go straight into your new engine and damage internals.

  • For any high performance or racing applications including but not limited to road race, drifting, drag racing, or circle track racing, there is no warranty expressed or implied. High performance motors run at the edge of parts tolerances and often operate in harsh conditions. Client understands that for racing applications Contractor makes no guarantees of engine durability. Please consult with us for our “Racer’s Warranty” if you intend to race your engine.